Camera white outline on grey background

[PeterJero]

My HP Envy has a camera in white outline with white dot on a grey screen on my desk top screen. Cannot remove. 

[Irfan_06 · Accepted solution]

Hi @PeterJero,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with the webcam on your Laptop.

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[PeterJero]

I had a WA chat with HP support and power drain andcreset sorted problem. Thank you. 

[PeterJero]

Thanks every one. Thru WA HP support all fixed.

[Irfan_06]

Hi @PeterJero,

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Irwin6

HP Support