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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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04-19-2023 05:46 AM - edited 04-19-2023 06:02 AM
Hey!
I bought this product a few days ago and when checking with the serial number to see what OS should I install, HP offered me only Windows 11 option for this product. So I installed it thinking no other OS will be supported. I honestly hate it so far. So many bugs and freezes, so many unnecessary design changes. This is my work PC and I have to say my productivity went down at least 15-20%. Can I actually install Windows 10? Will the PC support it? I'm asking this because I get "We couldn't find any drives. To get a storage driver, click Load driver" error when I tried to install windows 10. But since HP Support offers only Windows 11 drivers for this device I was forced to install 11.
I tried to find answers to this question on Google but Google just gives me answers about how can I upgrade to Win11.
Any help is appreciated.
04-19-2023 07:08 AM
Hi:
You can install W10, but HP since does not provide any W10 drivers for your PC, so you would be left to your own devices to find suitable W10 drivers from other HP PC's or the specific hardware component manufacturers websites.
HP Pavilion All-in-One PC 27-ca1000i Software and Driver Downloads | HP® Customer Support
You can get around the "We couldn't find any drives. To get a storage driver, click Load driver"
I have zipped up and attached the Intel storage controller drivers you need below, for W10 to find the drive.
I may be able to help you find some of the W10 drivers you need, but there is no guarantee you will be 100% successful.
If you decide to take the gamble, after you install W10, please post the hardware ID's for any devices that need drivers as well as the device descriptions for the devices in the device manager.
Use this guide for how to find the hardware ID for a device.
How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)