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OJackson
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Message 1 of 2
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Can get computer to the sign in page

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I was on my computer when it decided to install updates.  I was impatient and forced closed my computer off.  Now I’ve tried for days to get back on but it just says trying to undo changes made to the computer.  I’ve unplugged it, hit alt-Cntr-delete, escape but nothing I’m trying is working.  Any clues on how to fix this?

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praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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@OJackson Welcome to HP Community!

 

Please provide the product number.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

 

Click here for steps on finding the information we need!

 

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

http://support.hp.com/us-en/document/c03754824

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


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