Can get computer to the sign in page

[OJackson]

I was on my computer when it decided to install updates.  I was impatient and forced closed my computer off.  Now I’ve tried for days to get back on but it just says trying to undo changes made to the computer.  I’ve unplugged it, hit alt-Cntr-delete, escape but nothing I’m trying is working.  Any clues on how to fix this?

[praveen196]

@OJackson Welcome to HP Community!

Please provide the product number.

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http://support.hp.com/us-en/document/c03754824

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