01-21-2023 03:38 AM
Just newly bought the HP Spectre x360. I'm a first-year uni student studying architecture. I've been setting up all my apps ready for university, however, one app in particular just would not download. I have a Samsung phone, the S20+, and the screen has recently been having some issues. i.e. the screen must have dropped in a pong or something because scrolling is very difficult on the screen. It is most of the time unresponsive to touch and scrolling. This has made it difficult for me to go on Samsung Notes, which is where all my notes are. I knew I could access these on the windows. However, after searching it up all I can see is a blank part where the dowload/install button should be.
I looked online and followed these instructions but it didn't solve anything:
Initially I recommend that you make sure you are signed in with your Microsoft account on the Microsoft Store;
Update store apps;
Open the store and click on library;
Click on Get updates and wait for all apps to be updated;
Clear the store cache;
Click on the Windows search bar and type: wsreset press Enter;
Run the Microsoft Store troubleshooter;
Press Windows key + i and go to System;
Click on Troubleshooting and then on Other Troubleshooters;
Select Windows Store Apps and click Run on the right;
Check if you can now download and install the Samsung Notes application;
Please help me out if you can. This is what I can see. I don't know what is wrong with it. I'm going to try and contact additional support and if I do find the answer, I'll update the post.
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