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05-19-2021 09:19 AM
Yesterday I transferred data and documents from my old HP to my new HP via external modem. When I try to open a document (doc, xls or jpg) I cannot open it. I CAN open jpg. Help!
05-19-2021 09:43 AM
.doc is an "older format" of a Word document.
.xls is the file type for an Excel file.
Both of these are "Microsoft Office" documents.
Install your Office Software on the new computer.
Microsoft Office - Documentation / Website / How-to Instructions
With Key - Install Office on your PC or Mac
Calls / links to:
Where to enter your Office product key
To see help options: Scroll down to the middle of the page and select product
Need more help? Scroll down to find out how to contact Microsoft.
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.jpg is an image file type.
Unless the file was corrupted during the transfer, it is not usually an issue to open a .jpg file with image viewing / editing software of your choice.
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