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05-19-2021 09:19 AM
Yesterday I transferred data and documents from my old HP to my new HP via external modem. When I try to open a document (doc, xls or jpg) I cannot open it. I CAN open jpg. Help!
05-19-2021 09:43 AM
.doc is an "older format" of a Word document.
.xls is the file type for an Excel file.
Both of these are "Microsoft Office" documents.
Install your Office Software on the new computer.
Microsoft Office - Documentation / Website / How-to Instructions
Calls / links to:
To see help options: Scroll down to the middle of the page and select product
Need more help? Scroll down to find out how to contact Microsoft.
.jpg is an image file type.
Unless the file was corrupted during the transfer, it is not usually an issue to open a .jpg file with image viewing / editing software of your choice.
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