-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Software and How To Questions
- Can't read disks

Create an account on the HP Community to personalize your profile and ask a question
04-23-2021 03:20 PM
The Community can not provide any assistance without some details ...
So, please provide the following:
1) detailed model number of the PC
2) Age of the PC
3) Detailed description of the problem -- including the EXACT wording of any error message being displayed
Once you provide the needed details, someone will reply.
I am a volunteer and I do not work for, nor represent, HP
04-23-2021 04:11 PM
Model S01-pF1027c Bought in November, just got stuff moved from old 32-bit HP to current computer and started using a few weeks ago. Insert a disk in built-in drive, it whirs and nothing happens; no message. Connected external drive; same thing, whirring, nothing else. No message. Both show up in device manager with up-to-date drivers.
04-23-2021 09:52 PM
Read this information about autoplay: (9) How to Enable or Disable AutoPlay page in Settings in Windows 10 | Tutorials (tenforums.com)
I am a volunteer and I do not work for, nor represent, HP