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Can't receive email for account in Windows 10, using Outlook

HP Recommended
HP Slimline Desktop 270-p026
Microsoft Windows 10 (64-bit)

I recently hooked up a new HP Slimline Desktop, Model 270-p026, and am having problem receiving email from my account. I have 2 other email accounts - an old Optonline account and a Gmail account. Both of these accounts are performing normally - I can send and/or receive mail in these 2 accounts. 

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