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09-05-2020 04:22 PM
I have a HP 700-215 XT PC that came with Windows 7 purchased back in December 2017, upgraded with 4th Generation Intel® Core™ i7-4790 processor quad-core [3.6GHz, 8MB Shared Cache] and 4GB Nvidia GeForce GTX 745. I cannot install the latest Windows 10 Build 19041.450 on my HP 700-215 XT PC. I need the updated Windows 10 OS to use the new Microsoft Flight Simulator 2020. Can anyone please help?
09-05-2020 04:38 PM
Welcome to the HP Community Forum.
I am sorry to be the bearer of bad news...
This is one of those unfortunate circumstances where you are going to have to upgrade to newer hardware to get what you want.
Your computer is not supported for Windows 2004 - there are not any software / drivers and even the BIOS for this system is over a year old.
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09-05-2020 04:47 PM
Dear Dragon-Fur, Hi.
I purchased this PC with Windows 7, then upgraded to Windows 10. I thought that all Windows 7 PC's could be upgraded to the latest Windows 10 versions.
What newer hardware would I need to upgrade to the latest Windows 10 OS? This PC was a bit pricy with upgraded i7 processor and Nvidia GeForce graphics. Do I need to purchase a new PC?
09-05-2020 05:29 PM
I don't know why that model wouldn't run the latest version of W10, v2004.
I have it installed on much older HP desktops than yours going back to ones that came with Vista.
I don't know how bad you want to upgrade, but you could try a clean install and see if you can get v2004 that way.
If you don't currently use any backup imaging software, what you could do is to download and install the free Macrium reflect software, and create a system image of your current configuration, and make the bootable rescue media you boot from to access the system image stored on the portable hard drive.
That way if W10 v2004 won't even clean install, it won't be as painful to go back to where you are now.
Use the media creation tool to create bootable W10 installation media from the link below. The file you get will be for v2004.
During the installation process, when you get to the part of the installation that asks you to enter a product key, select the 'I don't have a product key' option, since Microsoft has a record of your PC having been previously upgraded to W10.
09-05-2020 07:15 PM
09-05-2020 07:24 PM - edited 09-05-2020 07:25 PM
You're very welcome.
I have a Dell Optiplex 7020 desktop PC with the i5-4590 processor and it works just fine on W10 v 2004. Mfd 2014
I have two HP 8200 Elite CMT's with i7-2600 processors running W10 v 2004 mfd 2011
A HP 6200 Pro with the i5-2400, W10 v2004 mfd 2011
HP 8000 Elite, Pentium E8400, W10 v2004 - mfd 2010
dc7800 Pentium E8300, W10 2004. This is the model mfd in 2008.
09-06-2020 12:22 PM
Thank You for the quick reply. Can I go to the Microsoft web site and download Windows 10 v2004 as a clean install? I need the Windows 10 build version 18362.0 or higher to run the new Microsoft Flight Simulator program.
I am not familiar with imaging software, I will read and learn. I always create a restore point for a system restore if the Windows updates or software creates a problem. It has worked every time.
09-06-2020 12:45 PM
You're very welcome.
A restore point won't help when you clean install Windows, because it over writes the existing installation.
The only reason I suggest you make a system image of the current installation using Macrium reflect is there is no 100% guarantee a clean install will work. It should but, I can't 100% guarantee it.
Restoring from a system image will save you hours of time reloading an older version of Windows and all of your software, etc.
The OS build info from that file will be 19041.450
Do you know what build you have now?
18362 is version 1903, so do you have an older version that that?
If so, I can give you an ISO file to version 1903 and see if you can update it without a clean install.
You would burn the ISO file to a DVD, let it autorun from the windows desktop and it will upgrade from there.
If it works, then you wouldn't have to clean install anything and you could try to update to version 2004 in the future.
09-06-2020 04:02 PM
My HP 700-215XT has Windows 10 version 1803, build 17134.1345. Is the 1803 version the previous version of the 1903 version? I just updated 2 weeks ago using the Windows Update Assistant. This is my backup PC that has the upgraded NVidia graphics card and i7 processor.
My every day PC HP 750-555QE has the latest Win 10 OS, version 2004 build 19041.450, but it cannot run the new Microsoft Flight Simulator due to the Intel HD 630 graphics.
What do you suggest?
Thank You again Paul for all your help..
09-06-2020 04:29 PM - edited 09-06-2020 05:06 PM
The version you have on your 700-215 XT is a year older than v1903.
OK, so here is what you can try...let's go with the auto v1903 upgrade.
You will need to have a DVD burner and a writable DVD.
Install this free DVD burning software.
Click on the More Download options link, and download the default installer without Install core.
Here is the link to the W10 v1903 English (US) 64 bit ISO file. The link will be good for 24 hours from the time of this reply.
Download the file. Open the CD Burner XP program and select the 4th item on the menu...Burn ISO file.
Burn the ISO file to a DVD at the slowest speed you can 1 or 2x so you get a good strong burn.
After you burn the DVD, put it in your 700-215XT DVD drive and let it autorun. You may have to tell it to run the setup.exe file.
Then you should be asked if you want to upgrade the PC to V1903 and you can proceed from there.
Hopefully you will not be met with failure, and you will be able to run flight simulator 2020.
Another thing you can do if you want would be to install the GTX 745 graphics card from the 700-215XT into your primary PC, since it would support such an upgrade. Then you can put the blank PCI metal filler from the HP 750 into your 700-215XT.
You may have to disable secure boot first in the BIOS for your PC to accept the GTX 745, since the video card was not original to your 750-555QE.