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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Software and How To Questions
- Cannot install HP Support updates

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04-24-2020 05:02 PM
Welcome to HP support community.
I would suggest you start off by performing a Bios update on the PC from our HP Support website, using this link.
If you have problems installing the Windows updates, go to the Microsoft website and use the Windows Update troubleshooter.
Then, restart the computer and run Windows Update again.
Windows 10 update troubleshooter (in English)
Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.
Refer this link to know how to use HP support assistant.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee