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01-22-2024
11:46 AM
- last edited on
01-23-2024
05:37 AM
by
JessikaV
I'm simply trying to open a support ticket for my, in warranty, desktop. The power supply is not working and it needs to be replaced. Entering the serial number at the HP Warranty Checker website returns zero results.
SN: [Personal Information Removed]
01-24-2024 02:35 PM
Hi @adampullins,
Welcome to the HP Support Community
I understand need help with your warranty getting updated on your HP Product. power supply is not working and needs replacement Not to worry I will help you to get a resolution to resolve the issue.
Please refer to this document: HP PCs, printers - Dispute a warranty status
This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
I hope this helps! Keep me posted.
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.