• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-10-2024 02:15 PM

HP Recommended
Product: Pavilion p6257 c-b bundle, quad- core
Operating System: Microsoft Windows 7 (64-bit)

Product description

Pavilion p6257 c-b bundle

The perfect PC for digital photos, videos, and music

HP w2338h 23" diagonal 16:9 Full HD

SuperMulti DVD Burner

1080p widescreen flat panel computer monitor

with LightScribe Technolegy

NVIDIA GeForce 9100 Integrated

AMD Athlon™ II X4 620 Quad-Core

Graphics

Processor

Genuine Windows® 7 Home Premium

8 GB system memory

64-bit

640GB hard drive

 

 

Hey, guys I’m trying to figure out if I need to upgrade parts or if there’s a way to update my windows 7 pc, i’m not able to open the browser, but I’m able to search Google but then it goes back to no Internet even though I have Internet. I can’t update my driver or web browser and can’t update windows. When I bought it, it was restarted and I’m not even sure if it’s in windows 7 or something else 

Category:
1 REPLY 1

‎08-10-2024 02:41 PM

HP Recommended

Hi:

 

Unfortunately there isn't anything you can do to upgrade your PC.

 

I suggest installing the latest driver for the Wi-Fi adapter if that is what you are using to connect to the internet.

 

Original Lite-On USB Wireless LAN Driver

 

https://ftp.hp.com/pub/softlib/software11/COL29977/pv-74540-2/sp43176.exe 

 

Download the Microsoft Edge browser for W7 and that should work on your PC:

 

Download Microsoft Edge

 

The black download for W11/W10 box has a drop-down list and you can select Windows 7 from there.

 

If you have no network access, you can download the files on another PC, copy it to a USB flash drive, plug the flash drive into your PC, copy the file to the Windows desktop and run it from there.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.