Capturing Image from ThinPro 5 on HPDM 5.0

[hollenstein4]

Hey there,

I am using HP Device Manager 5.0.8 to Capture and Deploy Images on our t520 and t530 ThinClients.

On HP ThinPro 6-64, ThinPro 7 and ThinPro 7.2 I can right-click on any Device and then Send Task... > Imaging > _Capture Image

But on ThinPro 5 I have no way to capture an Image, because Imaging (Image-Erstellung) is not displayed.

(The screenshot is taken from a ThinPro 7 device)

Is this not supported on HPDM 5.0?

Thanks!

[hollenstein4]

According to the reply to the post linked below, the support for HP ThinPro 5 ended with HPDM 5.0 SP2.

https://h30434.www3.hp.com/t5/Business-PCs-Workstations-and-Point-of-Sale-Systems/Managing-HP-Thinpr...

Is HPDM 5.0 SP2 still available to download somewhere? I can only download the current version from ftp.hp.com

[ub6424]

Hello @hollenstein4 

Please tell me the full product name and product number (p/n) of your device. You will find this information on the back or side of your device printed in small letters.

Basics:

https://www.youtube.com/watch?v=azmjHRPJkw0&ab_channel=HPSupport

best regards

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[hollenstein4]

Hello @Ub6424

I am running HPDM Version 5.0.3610.39375 on Windows Server 2016.

There is no product number for the device that the software is running on.

I'd like to deploy a ThinPro7 Image on a "T520 Flexible Thin Client" currently running ThinPro5.

If you could provide me a download link for HPDM Version 5.0.2 or below, I would be happy to test it with that version.

Thanks

[ub6424 · Accepted solution]

Hello @hollenstein4 

>If you could provide me a download link for HPDM Version 5.0.2 or below, I would be happy to test it with that version.

Unfortunately, a download is not available.

best regards

---

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make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️