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Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Software and How To Questions
- Cd Drive cant open it

Create an account on the HP Community to personalize your profile and ask a question
06-09-2025 09:14 AM - edited 06-09-2025 09:14 AM
Welcome to the HP English Community --
Product / Printer Model: ?
Operating System: ?
Software / Application: ?
Connection Type: ?
Content / File Type: ?
Paper Size / Type: ?
Job type: Open CD drive / player
First check ---
Does your mystery model "All in One" have a CD player OR is the space perhaps a cover plate where a CD player might have been located?
If you can do so,
Open HP Product Home
Select / Enter the model name of your computer
Open Category Setup & User Guides
Look for and open the user manual
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HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Software / Drivers / Firmware Updates, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
Open
Enter the device type and model name of your HP product
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
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Question / Concern Answered, Click my Post "Accept as Solution"