Combining multiple Accounts.

[BroMama]

I have somehow created a problem for myself.

It appears I have multiple accounts and must ask for help to fix the situation.

I have many HP PC's, all varieties.

Over time, I must have created more than one Sign-On.

Depending which PC I was / am on, I Signed-On to different Accounts.

Is there a way to identify how many Accounts I have?

If so, can they be consolidated into one?

Regards,

Mike

[VikramTheGreat]

Hi @BroMama,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

 
You're not alone—many HP users with multiple devices end up with several HP accounts over time. Here's how you can identify, manage, and consolidate your HP accounts:

Step 1: Identify All Your HP Accounts

HP accounts can be created using:

• Email/password
• Google sign-in
• Microsoft sign-in
• Apple ID

To identify which accounts you’ve used:

1. Visit the HP Sign-In Page.
2. Try signing in with:
   • Your known email addresses
   • Google/Microsoft/Apple sign-in options
3. Check each account for:
   • Registered devices
   • Instant Ink subscriptions
   • HP+ services

Step 2: Choose a Primary Account

Pick the account you want to keep long-term—ideally, the one with:

• Most of your devices are registered
• Active subscriptions (like Instant Ink)

Step 3: Transfer Devices and Subscriptions

Unfortunately, HP does not support merging accounts, but you can manually transfer:

• Devices: Remove them from secondary accounts and re-add them to your primary account via the HP Smart app.
• Instant Ink: Contact HP Support to transfer your subscription to the primary account. You’ll need your printer’s serial number and both account details.

Step 4: Delete or Deactivate Extra Accounts

Once everything is transferred:

1. Sign in to the extra account at HP Account Settings.
2. Go to Account Settings > Delete Account.
3. Follow the prompts to confirm deletion.
    

I hope this helps.

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[Mike-Lynch]

Invalid Email Address as it no longer exists.@VicramTheGreat

Thanks for your reply but it will not work.

HP has created their own Catch-22.

When a Forum User gets a new Email address because their old Email address is NO LONGER VALID.

HP tries to send the "sign on code" to the NO LONGER VALID old Email Address.

Check foot, is there a hole in it?

I do not know if you can help however, you claim to be Great!

Tell me how to work around this HP developed Catch-22 please.

[Garp_senchau]

Hey @Mike-Lynch, 

Thanks for reaching out! Since the issue remains unresolved, I suggest contacting our phone/chat support team for personalized assistance. They can provide one-on-one help and may even be able to work their remote assistance magic to fix the problem.

Note: There might be a nominal charge for the service they provide.

Regards, 

[Mike-Lynch]

Why would HP fix or resolve an issue on this Forum?

Does HP run the Forum?

If not, who does?

As an HP Employee, are you responsible for generating revenue for HP?

Mike

[Mike-Lynch]

NOT SO GREAT!

[Mike-Lynch]

Following your recommended solution of contacting HP Support, I found myself on the same flight: Catch 22.

Round and round, supply hardware info, supply O/S info, supply Serial Numbers, supply status of my hemorrhoids!

There is no way to reach HP Support to report or ask for assistance regarding a problem with the FORUM.

Doesn't exist or is a figment of someone's imagination.

Can you please try again OR ask an appropriate HP Employee to contact me through the Forum or a private Email?

Mike

[Mike-Lynch]

So, where are the HP User Form Administrators?

Do I need to insult you to get you to provide an answer?

My guess is you'll stay hidden under some bureaucratic rock you'll use as your excuse.

Right?

Mike Lynch