Combining multiple Accounts.

[BroMama]

I have somehow created a problem for myself.

It appears I have multiple accounts and must ask for help to fix the situation.

I have many HP PC's, all varieties.

Over time, I must have created more than one Sign-On.

Depending which PC I was / am on, I Signed-On to different Accounts.

Is there a way to identify how many Accounts I have?

If so, can they be consolidated into one?

Regards,

Mike

[VikramTheGreat]

Hi @BroMama,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

 
You're not alone—many HP users with multiple devices end up with several HP accounts over time. Here's how you can identify, manage, and consolidate your HP accounts:

Step 1: Identify All Your HP Accounts

HP accounts can be created using:

• Email/password
• Google sign-in
• Microsoft sign-in
• Apple ID

To identify which accounts you’ve used:

1. Visit the HP Sign-In Page.
2. Try signing in with:
   • Your known email addresses
   • Google/Microsoft/Apple sign-in options
3. Check each account for:
   • Registered devices
   • Instant Ink subscriptions
   • HP+ services

Step 2: Choose a Primary Account

Pick the account you want to keep long-term—ideally, the one with:

• Most of your devices are registered
• Active subscriptions (like Instant Ink)

Step 3: Transfer Devices and Subscriptions

Unfortunately, HP does not support merging accounts, but you can manually transfer:

• Devices: Remove them from secondary accounts and re-add them to your primary account via the HP Smart app.
• Instant Ink: Contact HP Support to transfer your subscription to the primary account. You’ll need your printer’s serial number and both account details.

Step 4: Delete or Deactivate Extra Accounts

Once everything is transferred:

1. Sign in to the extra account at HP Account Settings.
2. Go to Account Settings > Delete Account.
3. Follow the prompts to confirm deletion.
    

I hope this helps.

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[Mike-Lynch]

Invalid Email Address as it no longer exists.@VicramTheGreat

Thanks for your reply but it will not work.

HP has created their own Catch-22.

When a Forum User gets a new Email address because their old Email address is NO LONGER VALID.

HP tries to send the "sign on code" to the NO LONGER VALID old Email Address.

Check foot, is there a hole in it?

I do not know if you can help however, you claim to be Great!

Tell me how to work around this HP developed Catch-22 please.