Computer died and never turned back on even when charged

[Jayden20]

My computer died one day I never charged it for a little so it sat dead and now everytime I try to charge it nothing ever happens no lights or nothing.

[Raj_05]

Hi @Jayden20,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that your HP Notebook - 15 computer is experiencing issues. When a laptop fails to turn on, there can be several potential reasons behind it. Here are some troubleshooting steps you can follow to try and identify the problem.

• Check the power source: Make sure that the laptop is properly connected to a power outlet and that the charger is working correctly. Try a different power outlet and verify if the charging indicator on the laptop lights up when connected.
• Inspect the power adapter: If possible, try using a different power adapter to rule out any issues with the current one. Sometimes, faulty adapters can prevent the laptop from charging or powering on.
• Check the battery: If the laptop has a removable battery, try removing it, and then reinsert it securely. Dust and debris can sometimes cause connection issues. If your laptop has an internal (non-removable) battery, skip this step.
• Reset the laptop: Disconnect the power adapter, remove the battery (if possible), and hold the power button down for about 15-20 seconds. Then, reconnect the power adapter (if applicable) and try turning on the laptop.
• Try an alternate power source: If you have been using a power strip or surge protector, try connecting the laptop directly to a power outlet.
• Check for signs of life: Pay attention to any lights or sounds when you attempt to turn on the laptop. If you see any lights, hear any sounds, or feel any vibrations, it could provide a clue about what's wrong.
• Hardware issue: If you have recently made any hardware changes or upgrades, double-check that everything is installed correctly and compatible with your laptop model.
• Check the display: It's possible that the laptop is turning on, but the display isn't working. Try connecting the laptop to an external monitor or TV to see if you get any video output.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support