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Helen80
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Message 1 of 2
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Flag Post

Computer made BIOS UPDATE on it's own

HP Recommended
HP Envy desktop
Microsoft Windows 10 (32-bit)

My Desktop performed BIOS Updates without permission or message that update is launched, while using the desktop, it started on it's own. after it's done a black screen with HP logo appeared.

I had to do hard reset to the computer and thankfully everything is normal,

my concern is, is this normal, what I Know is BIOS  Updates are not required.

Is this normal.

 

Thank you

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Helen80

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help,  to get the answer to this question, this sounds like a software glitch and It's absolutely normal.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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