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‎10-28-2023 12:28 PM

HP Recommended
Product: HP ENVY 17.3 inch Laptop PC 17-ch1000 (436W7AV)

Hi, I've been recently faced with an issue that I just cant figure out.

just out of no where (I hadnt installed/updated anything new for days) my computer just starts freezing for no aparent reason. This Freeze is followed by an infinte blue screen that stays on 0% with the error "Clock_Watchdog_Timeout". I tried everything from using the "reset this pc" tool to running diagnostics on my hardware. I've all updates to date, so even tho the hardware diagnostics came negative I can only assume that its an hardware problem has I reseted the software. Should I use my warranty?

I would appreciate any suggestions on what is really causing this problem and how I can solve it.

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