cancel
Showing results for 
Search instead for 
Did you mean: 
MARKYB1
New member
5 1 0 0
Message 1 of 4
314
Flag Post

D/DVD icon doesn't appear in "my computer"

HP Recommended
HP 6200 Pro MT i5
Microsoft Windows 10 (64-bit)

I have a refurbished  HP 6200 Pro MT i5 computer that I recently purchased.

My problem is, the CD/DVD drive icon doesn't show up in "my computer, this PC, etc (as I'm accustomed to with other computers I've owned in the past), unless, I put a CD or DVD in the drive.

An ideas as to how I can this icon to show up without having a disc in the drive?

 

Thank you.

 

Mark B Handler.

How

3 REPLIES 3
Grzwacz
Level 12
Level 12
6,774 6,758 638 1,525
Message 2 of 4
Flag Post
HP Recommended

Greetings,

Welcome back to the forum.

I am not a HP employee.

 

Try deselecting "Hide Empty Drives" located in the View tab found in Control Panel, File Explorer Options.

 

Regards

0 Kudos
MARKYB1
Author
New member
5 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Thank you for your suggestion.
I tried it, but, it didn't work.

Mark

 

0 Kudos
Grzwacz
Level 12
Level 12
6,774 6,758 638 1,525
Message 4 of 4
Flag Post
HP Recommended

Hi Mark,

 

Gee, I don't know.

 

I am sure the drive is visible in Disk Management and it works when you insert optical media.

 

How does Device Manager look, any errors?

 

Regards

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation