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MrGigi
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Solved!

Different type of HP support Assistant

HP Recommended
OMEN by HP Desktop PC - 880-011no
Microsoft Windows 10 (64-bit)

Hi HP community!

 

I really need your help because I can't seem to download the right type of HP Support Assistant. I can't update or do anything. I've been uninstalling and reinstalling many times, but it is still the same version.  I'll post picture of what I got and what I want.

Picture of mine.Picture of mine.What I want.What I want.

Would appreciate your help to download the right version.

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MrGigi
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It's ok, I found it!

View solution in original post

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MrGigi
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It's ok, I found it!

View solution in original post

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NielszaR
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how did you fix it???

 

plzzz help me

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NielszaR
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where in the application do i find the option to download updates please, i need urgent help D:!!!

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Riddle_Decipher
HP Support Agent
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HP Recommended

@NielszaR Here's all you need to know about the HP support assistant and how to use it:

HP Support Assistant helps keep your HP computer in working order by finding updates and providing troubleshooting tools. Most HP computers come with HP Support Assistant. Click the app icon  in the task bar, or search Windows for 'support assistant' to open the tool.

 

Set preferences for when to check for software updates and how HP Support Assistant notifies you when updates or messages are available.

  1. Click Settings at the top of the HP Support Assistant window.

     HP Support Assistant settings

  2. Change the settings in each section to match your needs. Make sure to scroll down to see all the available settings.

FOR DETAILS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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