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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Software and How To Questions
- Different type of HP support Assistant

Create an account on the HP Community to personalize your profile and ask a question
10-04-2019 08:22 AM
Hi HP community!
I really need your help because I can't seem to download the right type of HP Support Assistant. I can't update or do anything. I've been uninstalling and reinstalling many times, but it is still the same version. I'll post picture of what I got and what I want.
Picture of mine.
What I want.
Would appreciate your help to download the right version.
Solved! Go to Solution.
10-07-2019 04:18 PM
@NielszaR Here's all you need to know about the HP support assistant and how to use it:
HP Support Assistant helps keep your HP computer in working order by finding updates and providing troubleshooting tools. Most HP computers come with HP Support Assistant. Click the app icon in the task bar, or search Windows for 'support assistant' to open the tool.
Set preferences for when to check for software updates and how HP Support Assistant notifies you when updates or messages are available.
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Click Settings at the top of the HP Support Assistant window.
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Change the settings in each section to match your needs. Make sure to scroll down to see all the available settings.
FOR DETAILS, USE THIS LINK: CLICK HERE
(By the end of this article all the issues should be resolved)
P.S: Welcome to HP Community 😉
Let me know how that pans out,
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Riddle_Decipher
I am an HP Employee
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