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‎08-23-2016 09:09 PM

HP Recommended
Product: Envy 750-103D
Operating System: Microsoft Windows 10 (64-bit)
HP Support Assistant indicates my desktop has 2 BIOS update (ROM Family SSID 2B4B version A0.14Ap1 & SSID 8284 version F.04Ap1). My current BIOS is version A0.11 dated 24 Feb 2016.

Questions:
1) why does my Desktop ENVY 750-103D have 2 ROM Family SSID?
2) my attempt to update BIOS through HP Support Assistant failed twice, is there another method to update?
3) how do I download & save the driver and then update it through the BIOS Management?

Thank you!
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-23-2016 10:11 PM

HP Recommended

Hi, how do you do ?

 

The correct bios is:

http://ftp.hp.com/pub/softpaq/sp76501-77000/sp76767.exe


I hope that helps !
🙂


I would give a great kindness ...


If the question is clarified, mark my answer as "resolved" and click on the icon of the "hand" to provide "congratulations" in recognition.


Have a nice week !
🙂

 

 

View solution in original post

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2 REPLIES 2

‎08-23-2016 10:11 PM

HP Recommended

Hi, how do you do ?

 

The correct bios is:

http://ftp.hp.com/pub/softpaq/sp76501-77000/sp76767.exe


I hope that helps !
🙂


I would give a great kindness ...


If the question is clarified, mark my answer as "resolved" and click on the icon of the "hand" to provide "congratulations" in recognition.


Have a nice week !
🙂

 

 

Was this reply helpful? Yes No

‎08-24-2016 07:53 AM

HP Recommended
Thank you so much, Ronaldo.

The update was done in 1 attempt.

How do you know where to get the file, are you working in HP? Cheers.
Was this reply helpful? Yes No
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