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10-02-2024 10:32 AM - edited 10-02-2024 11:34 AM
Hi
I bought a HP v220w 128gb pen drive in April this year from flipkart, back then I used to it store some data which was about 50gb and it worked perfectly fine. Few days ago I tried to put again some 20/30 GB of data on it and it did, but when I tried to see the files I have uploaded, some of the folders were empty. Today I tried to format it but it only supports exFAT and the upload speed has been reduced to about 1mbps. I have read seen something like this on a youtube video in which he said this was a counterfeit product. What can I do now?
Thank you
10-02-2024 03:44 PM
Hi @Googleuser1,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that there is an issue with the USB drive and may need replacement.
The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a good day.
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee