Feature update to Windows 10, version 22H2

[Jackson60]

Im am trying to update my windows 10 laptop because it is running slow. I am stuck on an update called "Feature update to Windows 10, version 22H2" it will get to 100% then go back to 0% over and over again. please help me, I need this laptop for school. Thanks for the help in advanced.

-Jackson Logan

[Raj_05]

Hi @Jackson60,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're encountering a common issue with Windows updates, where the update process gets stuck or loops. Here are some steps you can try to resolve this issue.

Restart your computer: Sometimes, simply restarting your laptop can resolve temporary glitches in the update process.

Run Windows Update Troubleshooter:

• Press Win + I to open Settings.
• Go to Update & Security.
• Click on Troubleshoot in the left pane.
• Select Additional troubleshooters.
• Find and run the Windows Update troubleshooter.

Clear the Windows Update cache:

• Sometimes, corrupted Windows Update cache can cause issues. To clear it:
  • Open Command Prompt as administrator.
  • Type the following commands one by one and press Enter after each.
• net stop wuauserv
• net stop bits
• ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
• net start wuauserv
• net start bits
  • Restart your computer and try updating again.

Check available disk space: Ensure that you have enough free disk space on your laptop. Windows updates require sufficient space to download and install.

Update drivers: Outdated or incompatible drivers can sometimes interfere with Windows updates. Visit our HP website and download/install the latest drivers for your specific model.

Manually download the update: If the update continues to fail through Windows Update, you can download the update manually from the Microsoft Update Catalog:

• Go to the Microsoft Update Catalog.
• Search for "Feature update to Windows 10, version 22H2".
• Download the appropriate update file for your system architecture (usually x64 for most modern laptops).
• Double-click the downloaded file to install it manually.

These steps should help you troubleshoot and resolve the issue with updating your Windows 10 laptop.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support