Fixing Easy Anti-Cheat Folder Issue in C: Drive

[Reflex3]

In the C: Drive I have a folder called Easy Anti-Cheat, I cannot figure out how to fix my issue however I cannot launch games that use Easy Anti-Cheat here for the past week. I was directed to you guys from an Epic Games Support assistant to contact you guys because I have tried every single thing in the Epic Games Support database that can help me and I just want to play these games so please try to help me.

[Max3Aj]

Hi @Reflex3, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Since you've already tried Epic Games' troubleshooting steps, let's go deeper and check for issues with Easy Anti-Cheat (EAC) itself. Here are some advanced steps to try:

Repair Easy Anti-Cheat

Navigate to the EAC folder:

• Open File Explorer (Win + E) and go to: C:\Program Files (x86)\EasyAntiCheat
• If it's missing, check the game’s installation folder.

Run the Repair Tool:

• Right-click EasyAntiCheat_Setup.exe and select Run as administrator.
• Choose the game from the dropdown and click Repair.
• Restart your PC and try launching the game.

Reinstall Easy Anti-Cheat

1. Uninstall EAC:
   • Open EasyAntiCheat_Setup.exe again and select Uninstall.
   • Delete the EasyAntiCheat folder manually from: C:\Program Files (x86)
2. Reinstall EAC:
   • Open Epic Games Launcher.
   • Locate the affected game in Library, click Settings (three dots) > Verify.
   • This should reinstall EAC.

Check EAC Services

Ensure EAC is running:

• Press Win + R, type services.msc, and press Enter.
• Find Easy Anti-Cheat in the list.
• If it's stopped, right-click and select Start.
• Set Startup Type to Automatic.

Restart the Game and Test.

Disable Conflicting Software

• Temporarily disable antivirus/firewall (Windows Defender or third-party).
• Check for background apps: Open Task Manager (Ctrl + Shift + Esc) and close:
  • MSI Afterburner
  • Razer Cortex
  • Any overclocking software
  • Other anti-virus programs

Check System Files

Corrupt system files can prevent EAC from working properly.

Run System File Checker (SFC)

• Open Command Prompt as Administrator.
• Type: sfc /scannow
• Wait for the process to finish, then restart your PC.

Check for corrupted Windows components:

• In Command Prompt, run: DISM /Online /Cleanup-Image /RestoreHealth
• Restart your PC.

Run Game as Administrator

• Go to the game’s installation folder.
• Right-click the .exe file and select Run as administrator.

Reinstall the Game

If nothing works, completely uninstall and reinstall the game.

If after all this, EAC still doesn’t work:

1. Check if Windows 11 is fully up-to-date (Win + I > Windows Update).
2. Try creating a new Windows user profile and running the game there.
3. If nothing works, roll back Windows to a previous state using System Restore.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support