General

NSEViking · ‎01-15-2023

My friend gave me his HP Stream laptop (Has Windows 10) that he hadn't used in a while. It has his mom's account on it currently and he asked me not to delete or reset anything cuz they don't wanna lose the family photos and such that they have stored on the device so out of respect for them, I haven't done that. However, I am wondering. If I sign out of his mom's account on the device and then reset it, will she lose anything that she has stored in it, on any other devices? I'm just trying to figure out my options for making this laptop my own without screwing them over and making them mad at me. Thanks for any assistance

Prométhée · ‎01-15-2023

hi

yes, it's very likely.
I find it curious, like deal ..
but you could just create another user account, less risky for data, present

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Create an account on the HP Community to personalize your profile and ask a question