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MrCheetah
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Message 1 of 2
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HDMI ports 1 and 2 on my HP pavilion Desktop not working

HP Recommended
HP Pavilion Power Desktop 580-023w
Microsoft Windows 10 (64-bit)

I got the computer for Christmas, and immediately had issues. The HDMI ports 1 AND 2 on the bottom section didn't work, and haven't up to this point still. I can run a desktop on the one extra HDMI port just above the fan and Red Yellow and Blue AV cable ports. This is honestly annoying, as I want to be able to run both a monitor for gaming and a TV for watching Twitch. I have used many HDMI cables, all that work well on other devices and work connecting my main monitor. I believe that it's a hardware issue, maybe I was sold a broken PC? Who knows, but if there is a fix software wise I'll be happy to go through with it as long as I don't have to delete all my files to do it.

1 REPLY 1
banhien
Level 19
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Message 2 of 2
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HP Recommended

@MrCheetah

 

Your machine has NVIDIA GeForce GTX 1060 (3 GB)  which has the following ports

 

        Rear I/O connectors: Dual Link DVI-D + HDMI + 3 DisplayPort

 

Its specs

 

    https://support.hp.com/us-en/product/hp-pavilion-power-580-000-desktop-pc-series/16425610/model/1734...

 

Other HDMI ports won't work because your machine has above video card therefore

 

    Integrated video is not available if a graphics card is installed.

 

Figure : Odense2-K back I/O panel

Odense2-K back I/O panel

 

or above 2 HDMI ports won't be avaiable (ie Not working).

 

Regards.

BH
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