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‎10-04-2026 09:11 PM

HP Recommended
Product: HDMI slot

Nothing appears on my external screen 

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1 REPLY 1

‎10-06-2026 04:40 AM

HP Recommended

Hi @Joejamal61 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Thank you for reaching out. We understand that your HP device is not displaying anything on the external monitor when connected through the HDMI port. We can certainly help look into this further.

 

To better understand the situation, could you please share the following details?

  • What is the exact HP product model?
  • What operating system is installed (Windows, ChromeOS, etc.)?
  • Is the external display a monitor, TV, or projector?
  • Does the external screen show any message such as "No Signal"?
  • Have you tested the same HDMI cable and display with another device?
  • Is the laptop screen itself working normally?
  • When the HDMI cable is connected, do you notice any change on either screen?

 

Any additional details about when the issue started or any recent changes made to the device would also be helpful. We look forward to your update so we can assist you further.

 

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I'm an HP Employee.


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