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‎01-26-2019 02:35 AM

HP Recommended
Product: HP 20 all-in-one
Operating System: Microsoft Windows 10 (64-bit)

Screen saver does not even move Hard drive is constantly grinding away even on idle even windows does not respond 40% on the time. System is windows 8 upgrade to Window 10. interrupt screen saver will take 2 mintues to show desktop.

1 REPLY 1

‎01-26-2019 04:36 AM

HP Recommended

Hi,

Try performing HP hardware diagnostics on the system and see if there are any failures. Look under heading "Perform tests when Windows does not start" and perform fast test.

https://support.hp.com/lt-en/document/c03467259

 

Let me know,

David

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