HP All In Plan

[Lorie927]

I received and set up new printer with HP All in Plan. I have been charged and the printer prints. On the HP Dashboard it shows the printer is not set up and the warranty status is pending. I would like to upgrade my plan and can't. I spoke to someone at HP a week ago and he basically told me to wait 48 hours and it would fix itself. That did not happen. 

[Dragon-Fur]

@Lorie927 

IF I understand what you are saying, the printer works -- All is well except the outdated paperwork.

Any change to an internal HP database requires access to private information.

I'm not sure whether pushing another request from our side will work --

That said, I will certainly send a note to our Moderators.

Should there be a response, look for a message here before the agent uses other methods to contact you.

IF you have not done so, consider contacting a plan representative at HP All-In Plan

Scroll down to the FAQ section and open What happens if I have trouble printing?

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References / Resources

HP Printer Home Page - References and Resources

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Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP OfficeJet Pro 9010e All-in-One Printer series  

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