• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
EliteDesk 800 G2 DM 65W

Under Windows PE, BCU 4.0.30.1 was not able to set "Asset Tracking Number"

BCU 4.0.26.1 works fine!

 

Tested only with "HP EliteDesk 800 G2 DM 65W"

 

Command:

.\BiosConfigUtility64.exe /setvalue:"Asset Tracking Number","XXX01" /cspwdfile:"PWD.bin" /logpath:"E:\LEN\Set-AssetTag.log"

 

LOG: 

2020/05/15 02:11:40.602868 | 1388|Setting|HP::Shared::StreamLog::StreamLog| Log Severity Level >= Info
2020/05/15 02:11:40.602868 | 1388|Info |HP::Shared::StreamLog::StreamLog| Begin.
2020/05/15 02:11:40.602868 | 1388|Info |BiosConfigUtility::InitInstance| *****************************************************
2020/05/15 02:11:40.602868 | 1388|Info |BiosConfigUtility::InitInstance| ** HP Bios Configuration Utility v. **
2020/05/15 02:11:40.602868 | 1388|Info |BiosConfigUtility::InitInstance| *****************************************************
2020/05/15 02:11:51.569011 | 1388|Info |BiosConfigUtility::InitInstance| Platform: 8056 - HP EliteDesk 800 G2 DM 65W
2020/05/15 02:11:51.569011 | 1388|Info |BiosConfigUtility::InitInstance| BIOS version: 2.45 12/25/2019
2020/05/15 02:11:51.569011 | 1388|Info |BiosConfigUtility::InitInstance| Manufacturer: HP
2020/05/15 02:11:51.569011 | 1388|Info |BiosConfigUtility::InitInstance| Computer name: MININT-2VNVPUM
2020/05/15 02:11:51.569011 | 1388|Info |BiosConfigUtility::InitInstance| Serial number: ************
2020/05/15 02:11:51.569011 | 1388|Info |BiosConfigUtility::InitInstance| Unicode password supported: Yes
2020/05/15 02:11:51.569011 | 1388|Info |BiosConfigUtility::InitInstance| OS: Microsoft WinPE 64-bit
2020/05/15 02:11:51.569011 | 1388|Info |BiosConfigUtility::InitInstance| OS version: 10.0.18362
2020/05/15 02:11:51.569011 | 1388|Info |BiosConfigUtility::InitInstance| Command line: [.\BiosConfigUtility64.exe /setvalue:"Asset Tracking Number","XXX01" /cspwdfile:"PWD.bin" /logpath:"E:\LEN\Set-AssetTag.log"]
2020/05/15 02:11:51.569011 | 1388|Info |BiosConfigUtility::InitInstance| *****************************************************
2020/05/15 02:12:02.378976 | 1388|Info |biosconfig::Utils::ShowMessage| <SUCCESS msg="Successfully read password from file" />
2020/05/15 02:12:06.190577 | 1388|Error |biosconfig::Utils::ShowMessage| <ERROR msg="An operation failed" />
2020/05/15 02:12:06.190577 | 1388|Info |HP::Shared::StreamLog::~StreamLog| End.

Error From CMD Window:

<BIOSCONFIG Version="" Computername="MININT-2VNVPUM" Date="2020/05/15" Time="02:11:40" UTC="-21">
<SUCCESS msg="Successfully read password from file" />
<SETTING changeStatus="fail" name="Asset Tracking Number" returnCode="6">
<OLDVALUE><![CDATA[VV007766]]></OLDVALUE>
<VALUE><![CDATA[XXX01]]></VALUE>
</SETTING>
<ERROR msg="An operation failed" />
<ERROR msg="BCU return value" real="6" translated="6" />
</BIOSCONFIG>

 

3 REPLIES 3
HP Recommended

Hello

according to https://ftp.hp.com/pub/caps-softpaq/cmit/whitepapers/BIOS_Configuration_Utility_User_Guide.pdf

Error code 6 means : 

Access DeniedWMI result code – Setting modification failed due to BIOS permissions.

 

you you try the same command , with another BIOS setting . will it work or you still get an error ?

 

bye

HP Recommended

Thank you for fast response.
Made another test with newest BCU and seems like same answer with every setting: /setvalue:"setting","value"
/set:"Filename" works, exported current settings and only changed "Asset Tracking Number".

HP Recommended

Hello

in WinPE

if I well understood , it fails every setting using /setvalue:"setting","value"

 

it works if you use /set:"Filename".

 

I don't have any PC like yours, I could try , don't know when, with a 600 G1 DM or 800 G3 DM.

I have a WInPE base on 1903 or 1909 ( IHave to check) , in my WInPE I also added HP Powershell script libray and I'm able to run also HP cmdlet to change BIOS setting.  Obvioulsy I wil l try BCU 4.0.30.1.

 

In any case , even if I will see the same issue , I'm not able to influence HP to fix it, but I could just add a second person having the same issue.

 

I'll update the post after my tests.

bye

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.