HP Device Manager: LDAP connection fails

[Simon_V]

Hello community

I would like to integrate Active Directory authentification into HP Device Manager (Version 4.5 Rev B).

When I try to connect, HPDM returns a generic error message.

I sniffed with Wireshark and found the following:

searchResDone(2) operationsError (000004DC: LdapErr: DSID-0C0906E8, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v1db1)  [0 results]

When I tried to authenticate with this account over the LDP-Tool, it worked fine.

My test parameters at the moment are like this:

Host: myLDAPserver.mydomain.net (also tried 'mydomain.net')

Port: 389

No Encryption

General LDAP (also tried 'Active Directory)

Base-DN: dc=mydomain,dc=net

RDN-Attribute: distinguishedName (also tried sAMAcccountName, CN, UID)

Username: CN=svc-LDAP-HPDM,CN=AnotherOU,CN=AnotherOU,CN=MyOU,DC=mydomain,DC=net 

pw: mypassword

Can anybody explain this behaviour? I really tried every combination I can imagine. Firewall is no problem - there is none betwen my HPDM Server and the LDAP Server.

I hope, you have all information you need. Otherwise I would be pleased to provide you with whatever you want to know 😉

Best regards from Switzerland,

Simon

[KDXMAN]

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@Simon_V wrote:

Hello community

I would like to integrate Active Directory authentification into HP Device Manager (Version 4.5 Rev B).

When I try to connect, HPDM returns a generic error message.

I sniffed with Wireshark and found the following:

searchResDone(2) operationsError (000004DC: LdapErr: DSID-0C0906E8, comment: In order to perform this operation a successful bind must be completed on the connection., data 0, v1db1)  [0 results]

When I tried to authenticate with this account over the LDP-Tool, it worked fine.

My test parameters at the moment are like this:

Host: myLDAPserver.mydomain.net (also tried 'mydomain.net')

Port: 389

No Encryption

General LDAP (also tried 'Active Directory)

Base-DN: dc=mydomain,dc=net

RDN-Attribute: distinguishedName (also tried sAMAcccountName, CN, UID)

Username: CN=svc-LDAP-HPDM,CN=AnotherOU,CN=AnotherOU,CN=MyOU,DC=mydomain,DC=net 

pw: mypassword

Can anybody explain this behaviour? I really tried every combination I can imagine. Firewall is no problem - there is none betwen my HPDM Server and the LDAP Server.

I hope, you have all information you need. Otherwise I would be pleased to provide you with whatever you want to know 😉

Best regards from Switzerland,

Simon

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Netstat -a tells me the port is active and listening.

Host =   Tried IP, Hostname, FQDN and Hosts file

Port =    389 connection, ping and DNS all working to the domain Controller (Active Directory)

Encryption = None

Server type = Active Directory

Domain =  mydomain.xxx.ca

Username = domain\username   and just username  (Domain Administrator)

Password  = xxxxxxxxxx

Is this a bug?

[Simon_V]

Additional information: In Wireshark i can see the bindRequest going out to the DC, which returns a success message... after this the searchRequest and then the error... 😞

[Simon_V]

We still found no solution to this problem. Can anybody help?

[tcrast · Accepted solution]

I had to change "cn=" to "ou=", like below:

Username: CN=svc-LDAP-HPDM,OU=AnotherOU,OU=AnotherOU,OU=MyOU,DC=mydomain,DC=net 

[Simon_V]

It worked! You're a genius and just made my day! Thank you SO much! 🙂

[tcrast]

It's always good to have your day made this early in the morning.

[Simon_V]

Actually, it's alreaday 3:15pm in Switzerland, but hey: After 4 months, I finally can hook this off of my to-do list 🙂

[SatyaG]

Thanks for help guys, for some reason username field seems work with only "CN=" format.