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- HP Diagnostic has a problem

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04-29-2020 08:59 PM
Hi, I have been trying to set up my PC or account as admin so I can run the diagnostic. I changed everything, reset my PC, logged in back and forth as the ADMIN but it doesn't help or it doesn't work. I keep on getting the "ADMINISTRATOR PRIVILEGES REQUIRED". I tried the right click and then run as administrator but this thing always pop up. Help me please? It's kinda annoying now. Thank you!
05-07-2020 11:05 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- What is the operating system?
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
- Could you please share the picture of the Admin page?
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee