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‎05-02-2025 03:03 PM

HP Recommended
Product: HP Pavilion Desktop PC TP01-3000i (4M0K0AV)
Operating System: Microsoft Windows 10 (32-bit)

Hello, I'm trying to download the driver for HP Digital Webcam #PP136AA#ABA using a CD that came with it but  I keep getting an error 1 message.  Is there a place where I could download this driver?  Thank you.

3 REPLIES 3

‎05-04-2025 06:06 AM

HP Recommended

Hi @Pearl1961,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your webcam!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Visit the HP Customer Support Website: Go to the HP Customer Support - Software and Driver Downloads.

Identify Your Product: You may need to enter the product name "HP Digital Webcam PP136AA#ABA" in the search field to locate the specific driver you need.

Select the Correct Operating System: Ensure that you select the correct version of your operating system, which in your case is Windows 10 (32-bit).

Download the Driver: Once you've found the correct driver, download it to your PC by clicking the "Download" button.

Installation: After downloading, locate the downloaded file on your PC and follow the on-screen instructions to install the driver.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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‎05-05-2025 12:12 PM

HP Recommended

Hello, thanks for the quick response.  Right now, my new computer seems to have a virus so I can't do anything with it right now.  I will keep the instructions and keep you posted.  Regina Paterek

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‎05-08-2025 07:47 AM

HP Recommended

Hi @Pearl1961,

 

Thank you for the update, and I truly appreciate you keeping us posted. I'm sorry to hear that your new computer is dealing with a virus right now, that can be incredibly frustrating.

 

Please take your time, and when your system is up and running again, feel free to reach out. We'll be right here to assist you with your HP Digital Webcam driver or anything else you need.

 

Wishing you a smooth and speedy resolution with your computer!

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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