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HP Recommended
Microsoft Windows 10 (64-bit)

I'm trying to download drivers for my HP Elite Desk 800Gi SFF-SRP 64 bit.  I get to the download of the drivers and it keeps saying to download the HP help and to click this button to continue, then returns to the same screen.  

1 REPLY 1
HP Recommended

The page works fine for me using Microsoft Edge, the recommended browser for the HP support site:

 

HP EliteDesk 800 G1 Small Form Factor PC Software and Driver Downloads | HP® Support

 

What drivers do you need?

 

W10 should have installed just about everything.

 

The audio driver might be newer than what Windows installed.

 

Here is the direct link:

 

Realtek High-Definition Audio Driver

 

https://ftp.hp.com/pub/softpaq/sp84501-85000/sp84848.exe

 

If there are devices showing up in the device manager that need drivers, let me know which ones they are and I will post the direct links to those as well.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.