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- HP Envy Does Not Work with Citrix Workspace 2403

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05-04-2024 07:48 PM
Product: HP ENVY Desktop - TE01-0014
Operating System: Microsoft Windows 11
Recently Citrix Workspace 2305 - 2403 stopped working with my HP Tower, all versions fail. I have an HP Envy TE01 desktop with Windows 11 Pro. After I login to the Storefront I click on my virtual PC icon, the ICA file downloads and then opens, I see my desktop for maybe a fraction of a second and then the screen turns grey and drops and I am back in Storefront. If I uninstall and then reinstall any version it works for a few minutes when I first connect and then it fails with the grey screen and I am back to Storefront. All connection attempts after the first fail immediately with the grey screen.
Can anyone figure this out?
Thank you!
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