HP Image Assistant Install

[jerber9264]

I know this may seem trivial, but how do you install the HP Image Assistant via the command line? I need to mass deploy this to our workstations to update drivers. I have tried the following:

Command Prompt:

hp-hpia-5.3.3.exe /s

PowerShell:

Start-process -filepath "<path to hp-hpia-5.3.3.exe>" -ArgumentList "/s" -wait -passthru

The folder shows up inside the default "C:\SWSetup" directory. But install job never finishes. If I check Task Manager, it shows processes for "HP Image Assistant Launcher" but it never closes.

So the rest of my script where it actually analyzes for drivers never runs.

[BongChaGomez]

Hello @jerber9264,

Welcome to HP Support Community.

This is not trivial at all — HP Image Assistant (HPIA) has some non-obvious behavior that causes exactly what you’re seeing. You’re very close, but the issue is how HPIA is designed to run, not your scripting.

Below is the correct, supported way to deploy and use HPIA silently at scale, plus why your current method hangs and how to fix it.

✅ Correct, Supported Way to Use HPIA in Automation

Step 1 — Extract HPIA (Do NOT wait on the EXE)

Use /s without -Wait.

Start-Process -FilePath "hp-hpia-5.3.3.exe" -ArgumentList "/s"

Then wait briefly (or check folder existence):

Start-Sleep -Seconds 15 

Step 2 — Run HPIA via HPImageAssistant.exe (THIS is the key)

Once extracted, do not use the launcher.

Use:

C:\SWSetup\HP_Image_Assistant\HPImageAssistant.exe

This binary does exit properly and supports full CLI automation.

Example: Fully Automated Driver Analysis & Install

$HPIAPath = "C:\SWSetup\HP_Image_Assistant\HPImageAssistant.exe" $ReportPath = "C:\HPIA" New-Item -ItemType Directory -Path $ReportPath -Force | Out-Null Start-Process -FilePath $HPIAPath ` -ArgumentList "/Operation:Analyze /Action:Install /Silent /ReportFolder:$ReportPath /SoftpaqDownloadFolder:C:\HPIA\SoftPaqs" ` -Wait

✔ This will finish
✔ Exit codes are returned
✔ Script continues normally

Hope this helps!