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HP Recommended
HP ENVY Desktop PC TPE01-2000i (1K4E8AV)
Microsoft Windows 11

hello quick question

why do i have this HP Inc. - SoftwareComponent - 1.60.3467.0 in my optional updates but when i try to update it it just doesnt do it.

does anybody know why?

1 REPLY 1
HP Recommended

Hi:

 

Unfortunately, I don't because there are no details regarding that update, what it is for or what hardware the driver is supported for.

 

What I do know that if your PC is working fine, you don't need the update.

 

If you want to prevent that update from showing up in your Windows update optional updates info, run the Microsoft Hide Windows Update utility that I zipped up and attached below.

 

The utility will run and should find the pending update that won't install.

 

Check the box to hide the update.

 

The utility will run again and report the problem is 'Fixed.

 

Restart the PC and, run Windows Updates again and the update should not be there.

 

If it is, click on it to install it again, and it should disappear.

 

If you ever want to try to install the update again, you can run the utility and unhide the update.

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