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JuliaH1
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Solved!

HP Jumpstart

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HP Prodesk G5 desktop mini
Microsoft Windows 10 (64-bit)

I am trying to get rid of HP Jumpstart, if anyone can help please.

It is not showing up in MSCONFIG services, or in the control panel - where else could it be hiding.   It's really annoying!

Thanks

 

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Dragon-Fur
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HP Recommended

@JuliaH1 

 

Welcome to the HP Community.

 

HP JumpStart is located in the Windows Start menu on select computers.

 

Windows Key > All Apps >

Find and

Right-Click the application > UNPIN from Start to remove it from your Tile Menu

If it can be uninstalled:

Find and

Right-Click the application > More > Uninstall

 

What else?

 

Settings > Apps > Apps and Features

Find and

Left-Click on HP Jumpstarts

Click Advanced for additional Options (for example, switch off notifications)

OR

If it can be uninstalled >> Click Uninstall to remove

 

References / Resources

 

Includes an example of Windows Start that includes Jumpstart in Step 1.

 HP PCs - Using HP JumpStart (Windows 10)

 

JumpStart is included with some products (See the HP article).

Regardless - At this writing:

The feature is not something you can install on your own.

HP Tech Takes – HP JumpStart – A Complete Guide

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Results for "HP ProDesk G5 Desktop Mini" (2) 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

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Dragon-Fur
Level 16
Level 16
33,237 32,714 3,049 11,054
Message 2 of 4
Flag Post
HP Recommended

@JuliaH1 

 

Welcome to the HP Community.

 

HP JumpStart is located in the Windows Start menu on select computers.

 

Windows Key > All Apps >

Find and

Right-Click the application > UNPIN from Start to remove it from your Tile Menu

If it can be uninstalled:

Find and

Right-Click the application > More > Uninstall

 

What else?

 

Settings > Apps > Apps and Features

Find and

Left-Click on HP Jumpstarts

Click Advanced for additional Options (for example, switch off notifications)

OR

If it can be uninstalled >> Click Uninstall to remove

 

References / Resources

 

Includes an example of Windows Start that includes Jumpstart in Step 1.

 HP PCs - Using HP JumpStart (Windows 10)

 

JumpStart is included with some products (See the HP article).

Regardless - At this writing:

The feature is not something you can install on your own.

HP Tech Takes – HP JumpStart – A Complete Guide

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Results for "HP ProDesk G5 Desktop Mini" (2) 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

Was this reply helpful? Yes No
JuliaH1
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Thank you, I think that has done the trick  😁

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Dragon-Fur
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Level 16
33,237 32,714 3,049 11,054
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HP Recommended

@JuliaH1 

 

Ta-Da!

You are welcome.

 

When a program is not software,  ii might be an "application".

 

Applications are sometimes pre-loaded or can be installed from the  Microsoft Store

 

I've learned that if you can't find what you seek in Programs and Features,

Check in Settings > Apps > Apps and Features and / or the Windows Start > All Apps

 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

Was this reply helpful? Yes No
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