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CraigS726
Level 2
10 4 1 2
Message 1 of 3
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Solved!

HP Online Software-Driver App = Eternal Searching

HP Recommended
HP Envy 795-0010 -- 3LA21AA
Microsoft Windows 10 (64-bit)

https://support.hp.com/us-en/drivers

W10 - 1909-64 PRO ... Nov CU instd -- No important Hdware-Software mods to blame --

Above site with -- my Ser# entered -- Never Completes the Software-Driver Search for my desktop; Search boxes icon  shows constant cycling. Last gave-up at 11 minutes. Tried several times over several weeks.

Any idea HOW to use this online function is appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
Prométhée
Level 16
Level 16
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Message 2 of 3
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HP Recommended

hi

product page here

https://support.hp.com/us-en/product/hp-envy-desktop-pc-795-0000i/19390486/model/21984418?sku=3LA21A...

 

drivers page :

https://support.hp.com/us-en/drivers/selfservice/hp-envy-desktop-pc-795-0000i/19390486/model/2198441...

 

no problem !

Capture d’écran 2020-11-15 181133.png

if it doesn't work try with another web browser

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Desktop-Knowledge-Base

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2 REPLIES 2
Prométhée
Level 16
Level 16
6,093 6,021 665 2,464
Message 2 of 3
Flag Post
HP Recommended

hi

product page here

https://support.hp.com/us-en/product/hp-envy-desktop-pc-795-0000i/19390486/model/21984418?sku=3LA21A...

 

drivers page :

https://support.hp.com/us-en/drivers/selfservice/hp-envy-desktop-pc-795-0000i/19390486/model/2198441...

 

no problem !

Capture d’écran 2020-11-15 181133.png

if it doesn't work try with another web browser

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ?  Click on the yes button



Desktop-Knowledge-Base

View solution in original post

Was this reply helpful? Yes No
CraigS726
Author
Level 2
10 4 1 2
Message 3 of 3
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HP Recommended

Edge worked on the 2nd attempt. Should have tried more than once on prior attempts.

Thanks.

Will attempt to mark SOLVED but do so if I can't.

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