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- HP PC Hardware Diagnostics Windows (HpHwDiag.exe) appears to...

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01-29-2022 02:26 PM - edited 01-29-2022 02:38 PM
HP PC Hardware Diagnostics Windows runs and appears to work but it causes the following error in the
Event Viewer. Happens when I run it from the start menu or run it in HP Support Assistant.
Event Viewer
Application Error Event ID 1000
Faulting application name: HpHwDiag.exe, version: 1.8.0.0, time stamp: 0x61675ca9
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1466, time stamp: 0xe01c7650
Exception code: 0xe0434352
Fault offset: 0x0000000000034f69
Faulting process id: 0x25dc
Faulting application start time: 0x01d8154cfe706285
Faulting application path: C:\Program Files\WindowsApps\AD2F1837.HPPCHardwareDiagnosticsWindows_1.8.0.0_x64__v10z8vjag6ke6\HpHwDiag.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: ff627546-c38d-4a95-b28a-67e5eb7db661
Faulting package full name: AD2F1837.HPPCHardwareDiagnosticsWindows_1.8.0.0_x64__v10z8vjag6ke6
Faulting package-relative application ID: HPPCHardwareDiagnosticsWindows
The Reliability Monitor records a Critical Event – Stopped Working
Description
Faulting Application Path: C:\ProgramFiles\WindowsApps\AD2F1837.HPPCHardwareDiagnosticsWindows_1.8.0.0_x64__v10z8vjag6ke6\HpHwDiag.exe
Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: HpHwDiag.exe
Problem Signature 02: 1.8.0.0
Problem Signature 03: 61675ca9
Problem Signature 04: Microsoft.Web.WebView2.Core
Problem Signature 05: 1.0.961.33
Problem Signature 06: 612893e6
Problem Signature 07: 10
Problem Signature 08: 0
Problem Signature 09: System.InvalidCastException
OS Version: 10.0.19044.2.0.0.768.101
I have uninstalled and re-installed it from HP and it still generates error messages. Also installed the version from the Microsoft Store but still getting error. Probably just another Windows false alarm. Does this happen to anyone else? Does it matter?
My computer is running and I don't have any known problems. I was just exploring tools and discovered this.
01-29-2022 02:36 PM
Just found this error happens at the same time.
AppModel Runtime Event ID 207
Log Name: Microsoft-Windows-AppModel-Runtime/Admin
Source: Microsoft-Windows-AppModel-Runtime
Date: 1/29/2022 2:15:41 PM
Event ID: 207
Task Category: None
Level: Error
Keywords: DesktopAppXProcess
User: SYSTEM
Computer: PC-Win10
Description:
0x800702E4: Cannot create the process for package AD2F1837.HPPCHardwareDiagnosticsWindows_1.8.0.0_x64__v10z8vjag6ke6 because an error was encountered while launching. [LaunchProcess]