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‎12-22-2017 07:41 PM

HP Recommended
Product: HP Pavilion All-in-One 24-b227a
Operating System: Microsoft Windows 10 (64-bit)

Purchased new HP Pavilion with W 10 64 bit. After configuring settings I find I am unable to download files from all sites.

I am concerned that one of my settings may be inappropriate and preventing the downloads.

All records in my download list give file reference with a note "Unable to download....file"

Can someone suggest a possible solution please.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-22-2017 07:52 PM - edited ‎12-22-2017 08:01 PM

HP Recommended

@Ylnah,

Are you the Adminstrator Account?

When you say "configuring settings" that's what?

1) What settings?

2) What browser, and did you set security setting to prohibit downloads?

 

How to fix this when using Internet Explorer 

You will notice the 2 settings are "enable".  That is correct for downloads.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

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1 REPLY 1

‎12-22-2017 07:52 PM - edited ‎12-22-2017 08:01 PM

HP Recommended

@Ylnah,

Are you the Adminstrator Account?

When you say "configuring settings" that's what?

1) What settings?

2) What browser, and did you set security setting to prohibit downloads?

 

How to fix this when using Internet Explorer 

You will notice the 2 settings are "enable".  That is correct for downloads.

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
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