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HP Recommended
HP Pavilion x360 13-u062na
Microsoft Windows 10 (64-bit)

 

hi, need help in finding proper drivers to download, thanks in advance

 

HP Pavilion x360 13-u062na Cannot find driver for PCI Memory Controller and SM Bus Controller

Windows 10, 64

screenshots from device manager

Velogrod_0-1714248615622.png

 

Velogrod_1-1714248640902.pngVelogrod_2-1714248675413.pngVelogrod_3-1714248696385.png

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, @Velogrod 

 

You need this driver which will install both devices.   Restart the PC after installing the driver.

 

Intel Chipset Installation Utility 

 

10.1.18243.8188

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe 

View solution in original post

5 REPLIES 5
HP Recommended

I'm confused.  HP PCs come with all the HP drivers already preloaded for all the hardware on the PC.  There should be no reason for seeing a problem like this.

 

So have you replaced the OS on this PC?  Or did you buy this used?



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hi, @Velogrod 

 

You need this driver which will install both devices.   Restart the PC after installing the driver.

 

Intel Chipset Installation Utility 

 

10.1.18243.8188

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe 

HP Recommended

worked well and resolved the issue, thanks for your support

HP Recommended

You're very welcome.

HP Recommended

@Paul_Tikkanen wrote:

Hi, @Velogrod 

 

You need this driver which will install both devices.  Restart the PC after installing the driver.

 

Intel Chipset Installation Utility 

 

10.1.18243.8188

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171 .exe 


Thank you for information. 

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