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‎01-27-2020 03:25 PM

HP Recommended
Operating System: Microsoft Windows 7 (64-bit)

I have been trying to reinstall HP Photosmart Essentials 3.5 on my PC.  Is this software still supported by HP?  If not, is there a newer version?  I have pictures on this software.  HELP!!

1 REPLY 1

‎01-30-2020 02:02 PM

HP Recommended

@bubbeellen,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are trying to install HP Photosmart Essentials.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I would like to inform you that HP has retired HP Photo Creations program/HP Photosmart Essentials on November 30, 2019. The software will no longer run after that date.

 

Please refer to the below article for more information.

 

http://www.hp.com/global/us/en/consumer/digital_photography/free/software/photo-creations.html

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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