cancel
Showing results for 
Search instead for 
Did you mean: 
jmjb
New member
3 2 0 0
Message 1 of 6
26,406
Flag Post

Solved!

HP Product Registration Pop-Up (How do I get rid of it!)

HP Recommended

Hi All,

 

Can anyone tell me how to get rid of the pop-up asking me to register my product. All my HP stuff is registered (and out of warranty) but day in-day out it returns to my screen even though I have clicked "Don't ask me again" on every occasion. I'm regarding it as an annoying little 'virus' now.

 

Any deletion tips would be appreciated before I 'fall out' with HP!

 

Regards,

Justin

1 ACCEPTED SOLUTION

Accepted Solutions
DavidPK
Level 18
49,520 49,455 9,902 16,875
Message 4 of 6
Flag Post
HP Recommended

Hi jmjb,

 

These entries in task scheduler are often prefixed with webreg and should be deleted.

 

The link below may be useful.


https://register.hp.com/americas/flowPage/default/defaultExperience/en_US/faq.do

 

Hope this helps,

 

DP-K

 

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

5 REPLIES 5
Hanspuppa
Level 10
4,494 4,482 314 1,466
Message 2 of 6
Flag Post
HP Recommended

Hello jmjb, This may be caused from an entry(s) in the Task Scheduler. You might take a look at the below information and see if these will help resolve the issue.

 

To get rid of it, you need to be logged on with Administrator priveleges, then do the following:

 


1. Click Start, type the following "Task Scheduler" (without quotes) in the search field and press enter:


2. Click Continue to confirm permission, if requested to do so.


3. Click Task Scheduler Library in the Left column.


4. Click on any of the following in the center column, or all if you don't want or have a need to have any Schedlued Task.

 

Just select delete in the lower right corner of the window.


a. InternetService Offers (If your pop-up is regarding the internet)


b. Registration (If your pop-up is regarding registering your PC)


c. Service Plan (If your pop-up is regarding warrenty)


d. Extended Service (If your pop-up is regarding extended service plans)

 

You can delete any of these Task that you do not need or want to run.

 

Hope this helps.

 

_____________________________________________

Please click the White Kudos star on the left, to say thanks.

Please mark Accept As Solution if it solves your problem.
_____________________________________________

jmjb
Author
New member
3 2 0 0
Message 3 of 6
Flag Post
HP Recommended

Hi Hanspuppa,

 

Thank you for your help. Unfortunately I can't see anything that relates to HP or any of the subjects you have listed in your post in the Task scheduler library???

 

Any other suggestions will be gratefully received.

 

Regards,

Justin

0 Kudos
DavidPK
Level 18
49,520 49,455 9,902 16,875
Message 4 of 6
Flag Post
HP Recommended

Hi jmjb,

 

These entries in task scheduler are often prefixed with webreg and should be deleted.

 

The link below may be useful.


https://register.hp.com/americas/flowPage/default/defaultExperience/en_US/faq.do

 

Hope this helps,

 

DP-K

 

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

jmjb
Author
New member
3 2 0 0
Message 5 of 6
Flag Post
HP Recommended

Hanspuppa & David,

 

Thank you very much for your input. It's been over 24 hours since I saw the dreaded HP pop up so your guidance may just have worked! 🙂

 

Much appreciated,

Justin

0 Kudos
Ken692
New member
2 1 0 0
Message 6 of 6
Flag Post
HP Recommended

Thank you very much, that did the trick.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation