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‎04-14-2021 01:40 PM

HP Recommended

I have been using the HP quick drop app on iPhone SE to transfer photos to my HP desktop, quick drop app, Now the phone app just sits and spins, never uploading anything, was working flawlessly,  Should i delete the phone app and start over?

3 people had the same question
3 REPLIES 3

‎04-17-2021 01:37 PM

HP Recommended

@cowboy5

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎04-20-2021 08:53 AM

HP Recommended

I deleted the app from iPhone and  reinstalled it, then I had to scan the QR code to pair to PC, That made it work again

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‎04-24-2021 01:53 PM

HP Recommended

@coondog13

Thank you for posting back. 

 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.
 

ECHO_LAKE
I am an HP Employee

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