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‎05-25-2021 12:57 PM - edited ‎05-31-2021 11:21 AM

HP Recommended
Product: Hp Pavilion Elite d5100t
Operating System: Microsoft Windows Vista

I made a backup on my drive in HP Recovery Manager. I did a factory reset on my system, made a new account, and began the restore process. I click the app and go through it but I get a [Error #0x20030000 10000005] 
Can I get any help to solve this?

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-04-2021 04:30 PM

HP Recommended

@Homo_Sapien 

As you can probably guess by the complete lack of any response in all this time, the answer is basically NO.

 

I have learned, the hard way, that built-in backup/recovery routines rarely work and nearly always fail when you need them the most.

 

Had you come here PRIOR to this, I could have pointed you to a free backup/recovery solution I have used for years that has never failed me even once.  But it it too late now, for this.

 

I have no idea why a 14-year-old program no longer works and most likely, unless this is a new drive, it is related to the age and condition of the drive.  But without reliable third-party backup, you now have nothing to recover FROM and since no one provides Vista anymore, you won't even be able to do a clean install unless you have your own install media.



I am a volunteer and I do not work for, nor represent, HP

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3 REPLIES 3

‎06-04-2021 04:30 PM

HP Recommended

@Homo_Sapien 

As you can probably guess by the complete lack of any response in all this time, the answer is basically NO.

 

I have learned, the hard way, that built-in backup/recovery routines rarely work and nearly always fail when you need them the most.

 

Had you come here PRIOR to this, I could have pointed you to a free backup/recovery solution I have used for years that has never failed me even once.  But it it too late now, for this.

 

I have no idea why a 14-year-old program no longer works and most likely, unless this is a new drive, it is related to the age and condition of the drive.  But without reliable third-party backup, you now have nothing to recover FROM and since no one provides Vista anymore, you won't even be able to do a clean install unless you have your own install media.



I am a volunteer and I do not work for, nor represent, HP
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‎06-06-2021 09:24 PM

HP Recommended

Thanks for the info! I was hoping there would be good news. Thanks anyways 

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‎06-06-2021 09:25 PM

HP Recommended

Also, what is the backup program you mentioned about in your response?

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