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Asedawg89
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HP Simple Save Drive Backup Stalled

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HP Pavilion g6 Notebook PC
Microsoft Windows 10 (64-bit)

Doing a backup to my HP Simple Save Drive and has stalled at 87% for over 12 hours

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Dragon-Fur
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@Asedawg89 

 

That is sad - and unfortunately, there is absolutely nothing we can do about it.

The physical drives AND the Simple Save software have not been supported for a lot of years.

Once the drive or the software fails, locks up, dies, or otherwise destroys itself, there is no recourse except to abandon it.

 

What else?

Well, you could try unplugging the drive - wait a while - reconnect and see if there is any difference.

 

Hopefully you still have the data elsewhere so you can start using a non-proprietary - and not encrypted - backup method.

 

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We are a world community of volunteers dedicated to supporting HP technology

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Dragon-Fur

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Asedawg89
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I actually checked the connections, and started the backup again and it finished in minutes. 

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Dragon-Fur
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@Asedawg89 

 

That is fortunate.

 

What I said earlier still applies - even if the drive and / or Simple Save software have not yet failed - it will happen.

 

Be very sure this is not the only backup / copy of the data you are trying to protect.

 

Once the drive / software fails, dies, cannot magically come back, there is no back track to recover the data.

 

Good Luck with it.

Stay Safe.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

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