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‎06-08-2026 03:36 PM

HP Recommended

Unable to load HP Smart on my computer. It had been working great for years now I get a spinning circle

Category:
1 REPLY 1

‎06-10-2026 09:01 AM

HP Recommended

Hello @Krug3, Welcome to the HP Support Community. 

 

Thanks for reaching out about your query regarding the HP printer.

 

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.

 

To help us get started on resolving your issue, could you please let me know the printer's name and the model number along with the network setup of the HP device so that I can assist you further?

Also, please uninstall the HP Smart App and install the HP App which is the upgraded version of the Smart application from the Microsoft Store. 

 

Take care and have an amazing day! 

I'm an HP Employee.


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