HP Support Assist icon no longer appears in tray after upgrading to Windows 11

[Prométhée]

"

HP Support Assist version 9.13.85.0 (HPSA)

Before upgrade from Windows 10 to Windows 11 the HPSA icon always appeared in the bottom right Notifications Area "

what I am indicating is that the option offered in the previous version of the software is no longer available in this version 9.
The icon is no longer there, and there is nothing in the options to make it appear under Windows 11
which is shown clearly from the given link
I don't see what you are failing to understand here.

[Wiganken]

This is weird - HP SA has disappeared from my computer?  It did not show in 'Programs & features' nor in 'Apps & Features' and the icon disappeared from the start menu. I have taken trouble to get HP SA installed and working and my message No. 6 dated 10th Feb shows it installed. I want HP SA so there is no way I uninstalled it.

I have reinstalled it from the HP website and now it appears in 'Apps & Features' and in the Start menu again. It is also in Microsoft Store Library but not in the 'Programs & features' list.

I have Norton 360 installed but I can't see that deleting stuff after it has been installed. It would have stopped HP SA being installed in the first place if it detected HP SA as dangerous software.

The icon still does not appear in the 'Sys Tray' area but that doesn't bother me any more. It is the case of "The disappearing HP SA" mystery that is baffling me.

Watch this space in case it disappears again.

[Wiganken]

Just in case it helps anyone else here is what I am fairly sure has happened with my disappearing HP SA. It seems to be a Windows 11 bug to be aware of.: -

I reinstalled HP SA on 13th Feb 2022 at 17:20ish on my ‘Administrator’ profile.

I restarted the PC and HP SA appeared fine on my profile.

The problem happens when I switched to another ‘Standard’ user account and the following popup appeared after signing-in: -

It seems that Windows 11 thinks HP SA is in the process of being uninstalled, rather than having just been installed. Clicking either button allows the uninstall process of HP SA to continue. I know I clicked on ‘Yes’ just to make the popup disappear and this was the cause of the HP SA uninstall.

Solution to avoid the uninstall happening again I had to launch Task Manager ‘Run as Administrator’ (seeing as I was in the ‘Standard’ users account) whilst the popup was displayed and stop the uninstall process from continuing.

[Wiganken]

Incidentally I am not receiving emails to let me know that you guys have replied to my thread/posts so I apolgise if it seems that I was ignoring your replies.

My settings show I am suscribed and want to receive alerts but I am not getting them.