×

Information

Fix Windows 10 Update Issues

Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center

×

Information

Fix Windows 10 Update Issues

Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center

It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.

1 0 0 0

Message 1 of 1

247

HP Support Assistant Not Signing In Or Updating Drivers

HP Recommended

Product: Pavilion 590

Operating System: Microsoft Windows 10 (64-bit)

I have been unable to sign into HP Support Assistant. Every instance when I do I get "Login Failed. Wrong ID or password or the service is not available."

From this, I cannot update the drivers on my desktop through Support Assistant as doing so requires me to log in which I cannot seem to do.

I would prefer not to have to install drivers manually.

How would be best to go about fixing this? Thanks in advance!

Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation