-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Unanswered Topics - Desktops
- HP Support Assistant Not Signing In Or Updating Drivers

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

06-18-2020 05:33 PM
Product: Pavilion 590
Operating System: Microsoft Windows 10 (64-bit)
I have been unable to sign into HP Support Assistant. Every instance when I do I get "Login Failed. Wrong ID or password or the service is not available."
From this, I cannot update the drivers on my desktop through Support Assistant as doing so requires me to log in which I cannot seem to do.
I would prefer not to have to install drivers manually.
How would be best to go about fixing this? Thanks in advance!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.